Filter coffee in chennai

Filter Coffee in Chennai


Filter coffee in chennai
Madras Milk brings to you the best filter coffee in chennai. 100% strong decoction of organic Arabica. No chicory, sugar or preservatives added. Home delivered in glass bottles everyday. Grown, harvested, sun-dried, roasted, ground and brewed by us. Comes from our single plantation in Yercaud.

Ground and brewed every single day. Making filter coffee is now so simple! One bottle makes 2-3 cups of filter coffee. AM/ PM delivery slots available.

Made from natural ingredients, our chemical-free filter coffee features ground coffee powder that is grown using natural coffee beans. This coffee powder has a rich taste.

Since coffee beans have a higher nutrient value, they're ideal for a healthier lifestyle. Being a rich source of antioxidants, vitamins, and minerals.

A Premium Pour n Sip tasty pure coffee decoction. Contact us for a sample order!
Filter coffee in chennai
Cow Milk 1/2L
Cow Milk 1L
Buffalo Milk 1/2L
Buffalo Milk 1L
Coffee 100ML


Healthy Cows

You can't get milk without a baby cow, so everything we do starts with these little ones. From the day of birth, our cows are treated to high standards of animal welfare.

The milk is from the traditional ‘naatu-pasu’ or indigenous variety that have a greater natural immunity to disease. Also, these cows produce A2 variety of milk, which is rich in good cholesterol (Omega-3 fatty acids).

Many dairy farmers use the black-and-white Jersey cow or the Holstein-Freisnan cow, which is bred more for its meat, high yields of milk and less for its ability to resist disease. Jerseys produce A1 variety of milk, which contains a poisonous chemical called ‘casomorphine’ and bad cholesterol, which clogs the blood vessels. It is also known to cause high blood pressure, autism, diabetes-1, and mental disorder in old age.

This also usually means a greater reliance on the routine use of antibiotics.

Cows are social animals, so on our organic farms we keep our calves in groups to let them make friends and groom each other. The female calves are kept for dairy. Males are called bull calves and are used for breeding when they are mature. If there are too many bull calves, they are exchanged for a female calf, with a farmer who needs a bull, to mate his cows.
Unlike a non-organic dairy farm, the animals here have more space which can reduce stress and they have the freedom to roam. We aim to keep the herd as stress-free as possible. It means when you buy organic milk, you can be sure it comes from high-welfare farms.


Chilled Out

We chill the milk to 4C within an hour from collection and keep it in controlled conditions on the farm, ready for collection.

This milk travels from the farm to the distribution point in the city, where it is filtered and cooled in line with storage requirements. We keep it at 4C so bacteria can't multiply and the milk is always safe to drink. Even in case of power cut (which is extremely rare), the coolers keep milk below 10C.


Cow's power diet

Apart from the lovely green pastures they graze on, they are fed farm-grown organic sugarcane, millets for energy, oil cakes for protein, hay for a cooling effect, and bran for good digestion. 95% of the feed is grown organically in the farm itself. The rest 5% is obtained from outside, so we cannot say the feed is 100% organic.


In glass bottles

The milk is brought to you in glass bottles, just like the good old days. We do this so that milk tastes good, and to keep it away from the dangerous toxins released by plastic containers. These toxins are known to cause Cancer, Infertility and Autoimmune disorder. There is no such thing as "safe plastic".

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Antibiotics

Many non-organic, intensive farms use antibiotics to prevent possible infection, which can damage productivity. There is growing evidence that the routine use of antibiotics is linked to emergence of superbugs in animals, with potential long term unknown consequences for humans. For this reason, we never use antibiotics on our farms.

If the cows do get ill, their wellbeing is top priority, and - although we aim to stay away from antibiotics by using natural medicine- we will use them when the vet says there is no other option, when it is absolutely necessary. We would never compromise the welfare of our animals. If we do treat a cow with an antibiotic, she is milked separately until she recovers.


What does Organic mean?

Think of organic as a guaranteed standard.

As a result, we believe the milk we produce is the most pure and natural you can find, in all of Tamil Nadu, all the way from grass to glass.

Our farms are peaceful, serene places that work with, not against, nature. Crops and local wildlife are nurtured and used as natural assets to feed the land and prevent illness on the farm. Our cows are free-range. They spend most of their time roaming, eating and dozing outdoors, and only come in when the weather's too hot.

When you buy organic milk you are guaranteed: Free-range cows Natural diet No routine use of antibiotics No artificial, chemical fertilisers or herbicides are used on the farms High standards of animal welfare Farming that works with nature for maximum biodiversity


Why does organic cost more?

Our milk costs more simply because it costs the farmer more to produce it. Organic milk is a little more expensive than standard milk because making a product that's pure, produced naturally and guarantees the highest animal welfare isn't cheap or easy.

Specifically, organic cattle feed is more expensive, fewer cows are farmed per acre of organic land and the volume of milk each organic cow produces is at a lower, more natural, level.

This means the farmer has to charge more for the milk to cover his costs for feed, labour and volume.


What do the cows do all day?

Our cows have a daily routine designed to give them a higher-quality life. We stand by this principle - getting the best milk starts with happy, healthy cows. Our cows spend as much time as possible outside(when the weather is pleasant), grazing on rich pastures. It's important that, wherever they are, they are comfortable.

They spend a lot of their day lying down, chewing the cud and resting - this is always a good sign that the cows are content. Cows naturally form social groups. They like socialising with the same cows each day. They are found head butting each other playfully.

When the weather is hot, they come inside - they don't like to be out in the sun any more than we do. We shelter our cows in large open airy sheds, where they must have plenty of room to move around and communicate with each other. The cows are milked twice a day. Milking always happens at the same time: cows have a good natural body clock, so by having a regular structure to their day they know exactly what to expect.







FAQ



How much does a bottle of 'LOVE FILTER COFFEE BREW' cost?
A bottle of 100mL of the filter coffee decoction costs Rs. 49.
What are the delivery charges?
Delivery is FREE, everyday.
How do I pay?
You can pay online on the Madras Milk mobile app or on www.madrasmilk.com by credit card/ debit card/ net banking or by cash to the delivery executive. All payments are collected in advance. The billing cycle is from 15th of this month to the 14th of next month. You can start your subscription on any date of the month. Once you start your subscription, your bill will automatically be generated on the 14th of each month. If you pay the bill, your subscription will keep being renewed.
What are the delivery timings of filter coffee?

If you have chosen MORNING delivery slot, our delivery team leaves packaging unit at 5am. The specific time at which they reach your home would depend on the area you live in.

If you have chosen EVENING delivery slot,
Mon-Sat: our delivery team leaves packaging unit at 3pm.
Sun: our delivery team leaves packaging unit at 5am.
The specific time at which they reach your home would depend on the area you live in.

On SUNDAYS, you will receive milk only in the MORNING. There is NO delivery in the evening.

Can I pause my subscription for a few days if I’m travelling?
Yes, please login to your account and pause your subscription. You can pause only until 10pm today, if you want to pause subscription tomorrow.
Pause instructions and Additional order requests are not accepted via call/mail/whatsapp through delivery executive.

*Please note the that charges will fully apply, if you don’t pause because the milk got for you cannot be used later. And the delivery person has spent time and fuel riding to your home.

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Do I have to return the LOVE filter coffee bottle?
Yes, please return the previous day's bottle when the fresh bottle is delivered.
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Does LOVE coffee contain chicory?
No, this is 100% coffee. No adulterants are added.
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How long can I keep a bottle of LOVE FILTER COFFEE BREW?
1 day if left outside on the kitchen counter, 2 days, if refrigerated.
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How many cups of filter coffee can I make with 1 bottle of LOVE?
2-3 cups.


24 X 7 Customer Care

Assistance at your finger tips


  • SAMPLE
    • I was supposed to receive my sample today. I haven’t received it yet.
      • You should receive your sample milk anytime between noon and 8pm. If you have not received your sample even after 8 pm, please check your phone & email- you will have received an SMS from us notifying you that we were unable to find your address/ reach you at your registered mobile number to get directions. Do not worry- if you have not received your sample for any reason, it will be dispatched again to you the next working day (Mon-Sat) automatically.
      • If you are still concerned, please click CONTACT US button.
    • I wasn’t at home/ missed my sample delivery today. What do I do?
      • Do not worry- the sample will be dispatched again to you the next working day(Mon-Sat) automatically.
    • Can I get my sample ordered at a specific time?
      • We deliver sample between 12 noon and 8pm. It is not possible to deliver at a specific time.
    • My sample milk got spoilt. What do I do?
      • Please click CONTACT US and select your issue to notify us.
      • Kindly note that raw milk in it’s pristine form is vulnerable to spoilage because it doesn’t contain preservatives. It is your responsibility to boil it as soon as you receive it and refrigerate immediately. If care is not taken, it will sour- this is the law of Nature. Kindly order another sample.
      • In the rare occasion that we receive multiple complaints of spoilt milk that day (that happens due to the sweltering summer heat sometimes), we will call you & schedule the delivery of another sample free of cost to you the next working day.
    • What is the estimated delivery time of my sample?
      • Your sample will be delivered anytime between 12 noon and 8 pm. Sample deliveries are done throughout the day separately from regular subscribers’ deliveries.
      • Kindly note that once you subscribe, you will receive your product at a fairly consistent time everyday. The specific time at which you receive milk will depend on whether you chose morning/evening slot and the area you live in.
    • Why am I not able to order a sample on Sundays or on government holidays?
      • Only regular subscribers receive milk on all days of the year. We do not deliver samples on Sundays or on Government holidays.
    • Can I order sample for a whole week?
      • No, that is not possible. You can order your samples only for one day in one order. You can however, place more sample orders and choose different delivery dates.
  • SUBSCRIPTION
    • Today is the first day of my subscription. I haven’t received my product yet.
    • Kindly check the following points
      • For MORNING SUBSCRIBERS: Mon-Sat- Is it earlier than 8am? You can receive milk up to 8 am.
      • For EVENING SUBSCRIBERS: Mon-Sat- Is it earlier than 9pm? You can receive milk upto 9 pm.
      • Sundays/ Govt Holidays: Is it earlier than 11am? You can receive milk upto 11am on Sundays/ Govt Holidays.
      • Was your payment completed successfully when you subscribed? If the payment had failed or you closed the browser in the middle of the transaction or lost internet signal, the payment would not have been processed successfully.
      • If your bank account was NOT debited, you have to retry completing payment successfully.
      • If your bank account was debited, but you closed the browser or lost internet signal before returning to our website, your payment was not processed by us successfully. In this case, please click CONTACT US button to register this complaint.
      • Once you do, we will be notified and you will receive a call back from us asap to resolve this issue.
      • In the rare occasion that we were not able to deliver milk to you due to some reason, don’t worry- this amount will be credited to your MadrasMoney wallet immediately. You will start receiving milk from the next day.
    • I didn’t get my milk today. What do I do?
    • Kindly check the following points
      • Have you paused by mistake? (See ‘My Calendar’ to check this)
      • If not, have you paid the bill before the due date (last date for payment via cash/ online is 24th of every month)? If bill was not paid, you will not receive your product until payment has been cleared.
      • If you paid your bill after the due date, you will receive your product only the next day if you paid later than midnight for morning subscribers and 12 noon for evening subscribers.
      • Did you check your SMS notifications?- In case of a flood/ storm/ strike/ force majeure/ a holiday at Madras Milk, you will have received an SMS from us notifying you that we won’t be able to deliver today. This amount will be credited to your MadrasMoney wallet instantly.
      • If none of the situations above apply, please login to your account and click on ‘My Account’ > ‘Help’> ‘I didn’t receive milk today’ or any other appropriate option.
      • Once you do, we will be notified and you will receive a call back from us asap to resolve this issue.
      • In the rare occasion that we were not able to deliver to you due to some reason, don’t worry- this amount will be credited to your MadrasMoney wallet instantly.
    • The milk I received was spoilt. What do I do?
      • We are sorry that your milk got spoilt. Raw milk in it’s pristine form is vulnerable to spoilage because it doesn’t contain preservatives. We also take plenty of care that you receive the milk in ice packed insulated boxes right up to your door. It is your responsibility to boil it as soon as you receive it and refrigerate immediately. If care is not taken, real milk will sour- this is the law of Nature. No refund/ compensation will be offered in this case (You will receive an SMS saying your claim for refund was disapproved).
      • In the rare occasion that we receive multiple complaints of spoilt milk that day (that happens due to the sweltering summer heat sometimes), your claim for refund will be approved & the amount will be credited to your MadrasMoney wallet instantly. You will be notified of this thru an SMS to your registered mobile number.
      • Please login to your online account and click on ‘My Account’> ‘Help me’ > Milk spoilt-claim refund. You will be able to register a complaint for spoilt milk till 2pm if you are a morning subscriber and till 11pm from Mon-Sat & till 2pm on Sundays, if you are an evening subscriber.
    • How do I pause my subscription for few days?
      • Please follow steps below.
      • Login to your account on www.madrasmilk.com or the mobile app, using your registered mobile number and OTP if you are a first time user. Else, login with registered mobile number and password.
      • Click on ‘Pause Subscription’ tab.
      • Click on calendar dates when you don’t require delivery.
      • If you have subscribed for more than one product, ensure you select the pause dates for all the products in your subscription. Eg. If you have subscribed for 1L cow milk & 100mL coffee, please select dates in both options.
      • Click SUBMIT.
      • Click YES in popup window.
      • We have stopped taking mail/phone instructions to reduce errors and miscommunication.
      • The amount for paused dates will be credited to your wallet immediately if you have paid the bill.
      • If you have paused your subscription on dates for which you haven’t paid the bill or bill hasn’t been generated yet, the amount will be adjusted in your invoice.
      • Kindly note that the cut-off time for pausing for tomorrow is 10pm today. This measure is taken to support ‘0 waste’ policy. Thank you for your understanding.
    • How to order additional milk?
      • Please follow steps below.
      • Login to your account on www.madrasmilk.com or mobile app, using your registered mobile number and OTP if you are a first time user. Else, login with registered mobile number and password.
      • Click on ‘Additional Order’ tab.
      • Click on calendar dates when you need additional products against the product you require.
      • By default, the no. of bottles of chosen product will be ‘1’. Please edit it in the quantity box if you require more than one.
      • Click PROCEED TO PAY.
      • To check your additional order, see ‘My Calendar’.
      • We have stopped taking mail/phone instructions to reduce errors and miscommunication. Kindly note that the cut-off time for ordering additional for tomorrow is 4pm today.
    • How do I change/ add products to my subscription?
      • Please follow steps below.
      • Login to your account on www.madrasmilk.com using your registered mobile number and OTP if you are a first time user. Else, login with registered mobile number and password.
      • Open your ‘Dashboard’ under ‘My Account’. And click on the ‘Manage subscription’ tab, if it is not already opened.
      • Click on box under product to edit quantity as per your wish.
      • Click SUBMIT.
      • Click OK in popup.
      • We have stopped taking mail/phone instructions to reduce errors and miscommunication.
      • Kindly note that subscription cannot be changed until you pay the bill.
      • While changing the subscription, please note that your deposit will always be equal to 10 days’ worth of the products you are subscribing for. This is collected because you get 10 days grace period to pay the bill after it is generated.
      • If you are stepping down your subscription value, the excess (in deposit and bill amount) will be credited to your wallet instantly. If you are stepping up your subscription, the deficit (in deposit and bill amount) will be payable by you.
    • How do I change my delivery slot?
      • Login to your account on www.madrasmilk.com using your registered mobile number and OTP if you are a first time user. Else, login with registered mobile number and password.
      • Click on ‘My ACCOUNT’ > ‘Manage Account’ on header bar.
      • Click on ‘Change Delivery Slot’ under Orders on the left.
      • Select your slot- Morning/Evening.
      • Click CONFIRM.
      • Click YES in popup.
      • We don’t take mail/phone instructions, in order to eliminate errors and miscommunication.
      • Kindly note that delivery slot change will be effective from the next day if you change before 4pm. Even after switching your delivery slot, the toggle will indicate your current slot until the next day. Don’t worry about it.
    • How do I cancel my subscription?
      • Please follow steps below.
      • Login to your account on www.madrasmilk.com using your registered mobile number and OTP if you are a first time user. Else, login with registered mobile number and password.
      • Click on ‘My ACCOUNT’ > ‘Manage Account’ on header bar.
      • Click on ‘Cancel Subscription’ under Orders on the left. Select whether you want to cancel milk/coffee.
      • Make sure to write to us why you are cancelling- we would love to solve your issue and have you back as our customer.
      • Click SUBMIT.
      • Click YES in popup.
      • We have stopped taking mail/phone instructions to reduce errors and miscommunication.
      • Please note that if you haven’t cancelled all your products, the deposit and bill amount for days you haven’t received the product will be credited to your wallet instantly. Else, it will be refunded to you within 15 working days.
    • Why am I not able to pause my subscription for tomorrow?
      • Kindly note that the cut-off time for pausing for tomorrow is 10pm today. Reason- This measure is taken to support our ‘0 waste’ policy. Thank you for your understanding.
  • LOGIN ISSUES
    • I am not able to login. What do I do?
      • Kindly check following points
      • Are you a subscriber of MadrasMilk in the current month? Only current subscribers will be able to login.
      • Have you entered your REGISTERED mobile number? You cannot login with other numbers.
      • If your issue was not resolved, please click on CONTACT US on the right. We’ll help you out asap.
      • If you have only ordered a sample, you will not be able to login.
  • PAYMENT
    • My invoice is showing an incorrect amount. What should I do?
      • Please click on CONTACT US and report your issue.
    • I paid my bill online-but my online account shows unpaid status. What should I do?
      • Please click on CONTACT US and report your issue.
    • I paid my bill by cash- but my online account shows unpaid status. What should I do?
      • Please click on CONTACT US and report your issue.
      • Kindly note that if you paid by cash, it would be updated in your online account only the next working day between Mon-Sat: 10am to 6pm.
    • I paid my bill- where can I see my receipt?
      • You will receive an SMS & Email receipt instantly when you make a payment online. If paid by cash thru delivery executive, you will receive your SMS & Email receipts only the next working day.
    • Can you explain the billing cycle?
      • Payments for the entire month have to made in advance.
      • The month billing cycle starts on 15th. It ends on the 14th of the next month.
      • Your bill for the next month will be generated automatically on the 15th of that month.
      • You have to pay your bill before the 24th to continue receiving milk.
      • You have to pay your bill before the 24th to continue receiving your product.
      • You can subscribe on any day of the month. You would have to pay upfront for the days till the 14th of the coming month + a refundable deposit calculated for 10 days worth of the product you are subscribing for. This is collected because you get 10 days grace period to pay the bill, while still receiving your product daily.
    • Where can I see my invoice?
      • You can view your detailed invoice by logging in to your online account on www.madrasmilk.com.
      • Click on ‘My Invoice’ to view your bill.
    • When is the due date for the payment?
      • The last date for payment is 24th of the month
    • What happens if I fail to pay by due date?
      • Milk will be stopped until outstanding amount is paid. Even an outstanding of ₹ 10 will lead to an automatic stopping of delivery. Once payment is cleared, delivery will be resumed from the next day. The amount for the days which milk was stopped to you will be credited to your MadrasMoney wallet instantly.
    • What are the payment methods that MadrasMilk accepts?
      • Online payments thru Credit card/ Debit card/ Netbanking & cash paid thru delivery executive.
    • How do I pay by MadrasMoney?
      • If you have MadrasMoney in your account, your bills will be paid automatically without any hassle on the 15th of the next month, when the invoice is generated. If your MadrasMoney was not enough to pay your entire bill, it will be used to pay your bill partly and the rest of the amount has to be paid by you by online/ cash before the 24th of the month.
    • How do I recharge my MadrasMoney?
      • Login to your online account. In ‘My Invoice’ page in your dashboard, enter the amount you would like to recharge for in the box next to ‘Add Madras Money’. Click on ‘Pay Now’ and proceed to complete the payment.
      • You could also pay MadrasMoney by cash to the delivery executive. Please ensure you receive a receipt latest by the next day, from the delivery executive. You will receive an SMS receipt and online updation of your MadrasMoney balance within 24 hours. But if you paid on a Saturday, you can expect the updation only by Monday morning.
    • How to pay by credit/debit card?
      • You may choose the credit card or debit card option to pay during checkout and enter the details when prompted. You would need to keep your card number, expiry date, three digit CVV number ready, which you can find on your card. For added security, you'll also need to use your card's online password that is verified by Visa, MasterCard Secure Code etc or OTP sent to your mobile number. Kindly make sure you don’t close the browser or press ‘Back’ button until the transaction is complete. It is complete only when you return to our website.
    • How to pay by net banking?
    • You may choose net banking option to pay during checkout. Select your bank and click on ‘Pay Now’. You will be directed to your bank website and you may complete the payment using your user ID, password to first login. You will also be required to enter a NETSECURE code/ OTP received on your phone to process the payment. Kindly make sure you don’t close the browser or press ‘Back’ button until the transaction is complete. It is complete only when you return to our website.
    • How to pay by cash?
      • You can pay cash thru the delivery executive. Your outstanding amount will be sent to you by SMS on 15th of every month. You can also view your outstanding & detailed invoice by logging in to your online account. Make sure you receive a paper receipt latest by the next day and an SMS receipt notification by the next working day morning. It will take upto 24 hours to get updated in your online account if you paid between Monday-Friday & on Sundays. If you paid on a Saturday, the account payment status will be updated on Monday only.
  • REFUNDS
    • How do I claim my refundable deposit?
      • Once you cancel your subscription, the refund process begins automatically.
      • If you have cancelled all your products, your deposit and bill amount will be refunded to the account used to pay your most recent transaction. Max refund time- 15 working days.
      • If you haven’t cancelled all your products, your deposit and bill amount will be refunded to your MadrasMoney wallet instantly.
    • How and when will I receive my refundable deposit?
      • Once you cancel all your product subscriptions with MadrasMilk, the Team leader will collect any remaining glass bottles from your home. Once bottles are received, your refund will be processed online thru Paytm back to your bank account thru which you paid your last bill. If you have never paid thru Paytm, you will get the refund by net banking to the bank account requested by you. This entire process will take upto 15 working days from the day you cancel your subscription.
    • I have cancelled my subscription. Do you offer refund for the rest of the days until the next bill generation (the days I didn’t receive milk/coffee)?
      • Yes, once you cancel, the amount will reflect in your MadrasMoney wallet- and this will be refunded to you.
    • I haven’t received my refund yet. What should I do?
      • It will take upto 15 working days from the date you cancelled your subscription to receive your refundable deposit. If it is beyond this time, please click on CONTACT US and report your issue.
  • GENERAL INFO
    • Where does the milk come from?
      • Milk comes from farms in Sunguvachathiram and Kannigaipair.
    • Can you arrange a farm visit?
      • For security purposes, we don’t entertain farm visits. Thank you for your understanding.
    • What are the breeds of cow you have on your farm?
      • Gir
      • Sahewal
      • Kankrej
      • Ongole
  • UPDATE ACCOUNT INFO
    • How do I change my phone number/ email ID or delivery address?
      • Please follow steps below.
      • Login to your account on www.madrasmilk.com using your registered mobile number and OTP if you are a first time user. Else, login with registered mobile number and password.
      • Click on ‘My ACCOUNT’ > ‘Manage Account’ on header bar.
      • Click on ‘Login & security setting’ under ‘Setting’ on the left
      • Click on ‘Edit’ button on the right, next to the appropriate field.
      • Edit your phone number/ email ID or delivery address.
      • Click SUBMIT.
      • We have stopped taking mail/phone instructions to reduce errors and miscommunication. Thank you for your understanding.
  • Issue still not resolved?


Reach Us


KAY AND SID CORPORATE PVT LTD

MADRAS MILK

No : 54 A, South West Boag Road, T.Nagar, Chennai 600 017, Tamil Nadu.
Phone : 9362333777    Email : info@madrasmilk.com